To avoid the "we can't verify that this email came from the sender" error message, ensure your domain has properly configured Sender Policy Framework (SPF), Domain-based Message Authentication, Reporting & Conformance (DMARC), and DomainKeys Identified Mail (DKIM) records, which are email authentication protocols that help verify the legitimacy of the sender's domain and prevent spoofing.
- This record specifies which servers are authorized to send emails from your domain, preventing unauthorized senders from using your domain.
- This adds a digital signature to your emails, allowing receiving servers to verify that the email originated from your domain and hasn't been altered in transit.
- This policy instructs email providers how to handle emails that fail SPF and DKIM checks, including options to quarantine or reject suspicious emails.
- Several online tools like MXToolbox or Google Admin Toolbox can help you check your SPF, DKIM, and DMARC records for accuracy and potential issues.
- If you are unsure about setting up these records, reach out to your domain registrar or email service provider for guidance.
- Once you make changes to your SPF, DKIM, and DMARC records, it can take some time for them to propagate across the internet.
- Ensure that you are only sending emails from verified addresses within your domain to avoid triggering verification issues.
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