Friday, June 4, 2021

Facebook F8: 2021 | Ecommerce business | My 20 minutes study

 相对比过去几年硅谷科技公司一味追求发布会的排场和舞台效果,近两年受到疫情影响,谷歌、苹果、Facebook等公司线上发布会反倒是更有了各家自己的特色。 

如果说苹果这几次线上发布会像是一个充满创意的广告视频,那Facebook今天的F8 Refresh开发者大会更贴合美国工程师疫情里的生活——每天都是打开电脑开不完的Zoom会议以及PPT。所有演讲者的背景都是自己家(甚至发布会结束,不少人都在讨论扎克伯格背后的家居装饰和背景里那盆贴地气的兰花),每个人都端坐在镜头前冷静的表述Facebook的技术进展。连开场都像是疫情时代All Hands Meeting一般有些尬High。 
整场发布会下来,没有任何大众期待的硬件更新,尤其是没有VR硬件的更新让不少粉丝失望。但如果将其发布的这些小的改变串联起来,会发现这家社交媒体巨头,正在华丽转身成为一个电商领域的隐形掘金王者。
开发者的大会 
F8这个名字其实源于Facebook的黑客文化。Facebook早期会举办时长8小时的黑客马拉松,后来当Facebook举办开发者大会,也就称之为F8大会。这场大会和每年的Google IO和苹果WWDC被认为是硅谷开发者必要关注的三个会议。
相对比往年富丽堂皇的布景和坐在下面黑压压一片的人群,今年的大会相当朴素。扎克伯格在仅几分钟的演讲中就开门见山表示:
这次就是要回归初心,专门为那些让世界变得更美好的工程师们举办一场大会。 
电商领域野心
尽管这场大会没有产品的具体更新,但却有不少亮点,甚至能看出Facebook疫情以来的发展方向变化的端倪。 
新冠疫情推动了线上购物的暴涨,Facebook也希望顺应这个潮流,并在其中找到自己的收入增长点。从这些更新中,我们甚至可以窥探到Facebook在电商领域“一统天下”的野心——尤其是当Instagram已经成为不少美国年轻人购物的风向标,当越来越多的线上商家需要一个完美的客户沟通工具。
今天的发布会上,Facebook表示将着重开发其商业聊天工具,助力更多品牌的线上营销。
Facebook的商业聊天工具负责人Emile Livak在发布会表示在Facebook的愿景里,社交媒体的短信将成为商业,尤其是电商沟通中最主流的工具。Facebook对外公布数据——去年,Facebook和Instagram上,人们用Messenger和企业沟通的数据上涨了40%。
目前,Facebook正在给予开发者更多工具去利用Facebook现有的Messenger工具去完善和客户的沟通。同时,Facebook将向企业级用户开放Messenger API,在Instagram上提高自己的实时客服能力。例如当用户询问自己的订单快递位置时,都可以更快的给予回复。 
除了Instagram和Messenger,Facebook的WhatsApp也正在让客户和商业公司沟通更为便利,例如商业用户可以提前写好一些客服答案节省回复的时间,让沟通更高效。
WhatsApp企业级账户 
WhatsApp的企业级账户更新同样是今天发布会的重点。首先,为了方便更多商家使用企业级账户,Facebook表示未来注册、审核账户的时间将从几周时间降低为大约5分钟,极大减少了中间的审核时间。 
发布会上,Facebook表示使用WhatsApp企业级账户可以大大缩短商家和用户沟通的时间——过去利用邮件的方式,客户可能需要至少等待24小时才能得到回应,但现在他们可以瞬间获得答案。 这种快速的反应可能让用户更容易下单。
同时,客户可以提前预写最多10个答案,快速回应常见问题。
Messenger登录体系
除了WhatsApp企业版升级外,Facebook将为Messenger推出Login Connect with Messenger新功能,让企业有机会向用户传递更多商业信息。目前这个功能仍然在测试过程中,可能在下半年正式推出。
简单来说,Facebook这一步是希望客户在设置账户和用户登陆账户时选择用Facebook Messenger账户登录,这样商家就可以和登录的用户用Facebook的Messenger进行沟通。在这个过程中,这些商家也可以通过Facebook Messenger向用户发送折扣券和广告信息,保持更高的互动率和沟通效率。
Facebook推出企业服务套件应用 
去年,Facebook推出了Facebook的企业套件——集众多功能于一体,让商业用户可以使用套件同步管理自己Facebook、Instagram和Messenger。 
今天的发布会,Facebook宣布了企业套件的app,同时添加了不少第三方开发者开发的工具。
为方便开发者开发企业级套件工具,Facebook推出了一个名为Facebook Business Extension的开发者平台,之后会通过邀请的方式让更多开发者能够加入进来为整个企业级套件添砖加瓦。
增强现实 
在虚拟和增强现实领域,Facebook一直有着极大的优势——尤其是Oculus一直是VR游戏爱好者的真爱。但这一次虽然没有太多VR领域的更新,Facebook却展现了他们在AR领域的野心,无论是硬件还是软件上。 
2017年,Facebook推出了Spark AR平台,允许用户为Facebook旗下的app创建有创意的AR特效。 
在今天的发布会上,Facebook表示Spark AR Studio的新版本更新中,新版工具将为Instagram提供两个最新功能——多层次风格功能和目标跟踪功能,即让AR滤镜识别多个静止和移动的目标。 
目前Spark AR平台上共有60万创作者,他们开发了超过200万AR特效。
同时,Facebook表示为了让这些创作者可以更方便的制作AR特效,他们推出了Multipeer API。利用Multipeer API创作者将首次可以在多个通话、视频参与者中同时提供AR特效,例如设计一种特效让所有通话、视频者觉得在共享同一个空间——都在太空或者都围绕在同一团篝火旁。Facebook同时表示,甚至可能在未来支持轻量级的游戏。
看完了这届大会的一些亮点,不难看出Facebook在电商领域的野心——利用Instagram和Messenger等平台和工具,帮助其客户获得更多曝光、关注、甚至是直接的用户下单带来的收入。同时,帮助这些客户更好的和客户进行沟通和提高售后。于Facebook自己,当越来越多的To B工具让这个过程更流畅、更高效,它也将从中获得巨大的商业利益。

MGM stock | Beginner - active investor | Hundreds of hours learning | Case study

I purchased MGM stock back in June 26, 2020. I learned the lesson. It is better to purchase MGM 300 shares and hold it, now the price is almost tripled. Compared to PED and PK, MGM stock is a best choice. 

Las Vegas businesses, now without COVID-19 restrictions, struggle to find willing workers

Las Vegas, Nevada, open at 100% capacity as of June 1

LAS VEGAS (KTNV) — Las Vegas and Nevada are now open for business without capacity limits or social distancing requirements but a pandemic problem persists and finding willing workers to apply for open positions remains a struggle.

For months, small and large businesses have reported the number of willing applicants for open jobs has been very low.





Home office computer: Install Visual Studio community edition 2019

Thursday, June 3, 2021

Grammarly | Engineering | Vipul Raheja | Under the Hood at Grammarly: Understanding Conversational Sequences with AI

 June 3, 2021

Under the Hood at Grammarly: Understanding Conversational Sequences with AI

A majority of our communication now happens online, through social media, discussion forums, and online conversations. People have been talking together online now for nearly four decades, giving rise to a very active area of research: understanding online communication. But online conversations aren’t always human-to-human interactions. Computers work alongside human professionals to provide customer support. Chatbots market products and enable customers to make purchases. Smart-home devices and voice assistants have enabled hands-free operation through voice commands. And businesses are replacing cluttered UI with intuitive natural language interfaces. As conversational interfaces like these become more ubiquitous, understanding how online conversations work is more essential than ever in creating a fulfilling and productive experience for the people who engage with them. After all, in order for a chatbot to help you book the right plane tickets or suggest a good restaurant, it needs to understand what you’re looking for.

Computer scientists call this area of research “Dialogue Understanding,” and it’s the subject of new research from Grammarly that will appear at the NAACL conference in Minneapolis this week.

What are dialogue acts—and why care about them?

Before diving into the details of our algorithms, let’s take a look at an example of a typical conversation:

Maddie: Hey James! Greeting

Maddie: How have you been? Greeting-Question

James: Hey Maddie! Greeting

James: Doing alright, thanks! Greeting-Answer

Maddie: So what did you do this weekend? Question

James: Well, uh, pretty much spent most of my time in the yard. Statement

Maddie: Uh-Huh. Backchannel

Maddie: What do you have planned for your yard? Question

James: Well, we’re in the process of revitalizing it. Statement-non-opinion

…

Maddie: Florida is pretty good about recycling isn’t it? Yes-No-Question

James: Well, they just kicked it off down here in Sarasota County. Dispreferred answers

Maddie: Oh, they did? Backchannel-question

James: Yeah, they started first in Sarasota city. Statement-non-opinion

In the above conversation, each response is called an utterance, and each utterance is labeled with what is called a dialogue act. To guide the flow of conversations, dialogue acts (such as greeting, question, opinion, request, etc.) are useful identifiers of the general intent of an utterance. When combined with the overall topic of a conversation, they can help immensely in natural language understanding (NLU)—the technology that enables the development of conversational systems. In the above conversation, it is easy to see how the conversation naturally flows from greetings and pleasantries to asking questions and exchanging information. In order for a conversational system to engage in a conversation that feels natural to a human partner, it needs to keep up with this natural flow. And to that end, it must be able to correctly identify the intent of each utterance. If the system knows that the previous two utterances were a greeting and a question, it can formulate a more suitable response.

A system that understands the natural flow of a conversation has applications that go beyond just chatting directly with humans. It could, for example, transcribe a business meeting and autonomously generate a high-quality summary of the important points. Or it could help enable a smooth conversation between two people from different backgrounds or professions. In the context of conversational flow, identifying dialogue acts is the first step toward building such an NLU system. It’s the fundamental task that other downstream components of an NLU system would build on. Hence, accurately identifying dialogue acts is a crucial task.

What we did

We built a deep learning model to learn to tag a sequence of utterances in a conversation. Deep learning is an area of AI that’s based on artificial neural networks, that involves teaching an algorithm to perform tasks automatically by showing it lots of examples rather than by providing a series of rigidly predefined steps. We drew from recent advances in natural language processing (NLP), such as self-attention, hierarchical deep learning models, and contextual dependencies, to produce a dialogue act classification model that is effective across multiple domains.

 

High-level model architecture (for more details, please refer to the paper)

Consider a simple phrase like “hi, how are you?” The model learns a representation of this utterance as a string of characters, and then as a combination of words that are formed by those characters. The model then combines those word-level representations to learn the utterance representation. Further, representations of utterances from the previous turn and the predicted labels of utterances in the conversation so far are also used for context. The model uses all of this combined information to try to correctly identify the dialogue act of the current utterance. The powerful thing about such an architecture is that at any given point, the utterance representation reflects the system’s understanding of the conversation so far. Technical details of the model and its architecture can be found in the paper.

We trained our model on two standard datasets for the task—the Switchboard Dialogue Act Corpus (SwDA) consisting of 43 classes, and the 5-class version of the ICSI Meeting Recorder Dialogue Act Corpus (MRDA) corpus. We used the same method to evaluate our system on these datasets as Lee and Dernoncourt (2016).

What we found

Once the models were trained, we tested them on a set of conversations in the dataset that the model had not yet seen. We found that the model outperformed leading models on the Switchboard dataset, and came quite close to being the best on MRDA. Experimenting with different ways of learning an utterance representation led to many insights about conversational understanding. One is that conversations are contextual—a system is highly empowered by seeing what has been said before, and performs much better when it properly learns the progression of a conversation. Another is that conversations are noisy. This makes them hard to understand, especially if they are long since the context cannot be modeled appropriately. This calls for more robust modeling techniques. And another is that conversations have a hierarchical dependency—representations learned at the utterance level can affect what the system models at the conversation level.

Looking forward

Dialogue Act Classification is just the first step. There’s a lot more work to be done in understanding conversations and a lot of exciting applications for a system that can reliably classify dialogue acts in a conversation. One day, a system like this could not only tell you how a conversation is going but also help you understand what is being said, and how to craft an appropriate response to what is being said — leading to higher quality conversations.

As for Grammarly, this work is yet another step toward our vision of creating a comprehensive communication assistant that helps you understand another person’s message, and have your message be understood just as intended.


Vipul Raheja is a research scientist at Grammarly. Joel Tetreault is the director of research at Grammarly. They will be presenting this research at the 2019 Annual Conference of the North American Chapter of the Association for Computational Linguistics in Minneapolis, June 2–7, 2019. The accompanying research paper, entitled “Dialogue Act Classification with Context-Aware Self-Attention,” will be published in the Proceedings of the NAACL.

 

Actionable Items

  1. Read two papers referenced in the article. 

Introduction to Machine Learning Problem Framing Courses Practica Guides Glossary

Here is the link. 

I did spend 20 minutes to read the article. I like to start to learn machine learning course by myself. It is day one for me. I just could not believe how busy I was, and I did not have curiosity to learn last 10 years. 

Life is tough. I have to compete with so many options to choose this machine learning. 

How to live a health life? | My thoughts | Actively invest on stock market | 8 KM walk a day | Machine learning crash course

June 3, 2021

Introduction

I like to work on a short research about health life, my age and weight loss plan. I was so tired after two hours walk yesterday, I started to think about pain, leg pain; how to live a health life? NOK stock position went up and my gains on the position was around $2,000 dollars, AMC stock went up $60/ share, and I still remembered the days Anna in wechat group told us to purchase when it was around $2/ share in January 2021. I am thinking about learning machine learning, and figure out pattern those meme stock and wallstrbet, and how to help me make plan, catch a 30 bagger stock with 10,000 shares, for example, AMC, $2/ share, Jan. 2021. The research is too broad to put into one paragraph.

My research

I will start to think about more when I start to walk. 

May 8, 2020 | Layoffs in pandemic | Office space in Seattle | More about technology companies

 

What do the Airbnb, Lyft, and Uber layoffs mean for Seattle engineering outposts?

BY  on 

Silicon Valley engineering outposts have added an interesting dynamic to Seattle’s burgeoning tech community over the past 15 years. More than 125 of these centers now operate from Bellevue to Belltown, representing thousands of tech workers at companies such as Apple, eBay, HBO, Oracle and Sonos, according to GeekWire data.

But in the era of COVID-19 — with layoffs hitting tech companies and office expansion cooling — the future of at least some of these outposts as an engine for tech job growth is uncertain.

This is especially the case as hard hit companies like Uber, Lyft, Compass and Airbnb — all of which have expanded to Seattle in recent years — cut workforces.

When contacted by GeekWire this week, representatives for Lyft, Uber, and Airbnb declined to comment on the impact of layoffs on their Seattle operations. Compass also declined to provide details on the number of Seattle-specific cuts.

Google, which sparked the Silicon Valley influx in the Seattle region 15 years ago and now has about 4,500 employees in the area, said it would “significantly slow down the pace of hiring” across the company this year. Facebook, with more than 5,000 Seattle-area workers, still plans to hire an additional 10,000 people this year.

If the engineering centers pull back on hiring, it may weaken the tech talent pipeline coming into Seattle and stunt the growth of the region’s tech ecosystem more broadly. It also could allow some opportunistic companies — those who are accelerating their offerings and benefitting from the pandemic — to expand.

GeekWire reported Thursday on companies that are still hiring despite the economic downturn, taking advantage of an influx of recently-laid off tech workers.

There may also be implications for Seattle’s startup scene. An ongoing concern has been that the Silicon Valley giants could prevent Seattle from realizing its potential as a startup hotbed, keeping talent away from promising upstarts that can’t match the high salaries and generous benefits offered at the powerhouses.

However, the engineering centers also serve as a launchpad for budding entrepreneurs who can gain valuable experience before launching their own Seattle-based startups.

With some of the well-funded out-of-town companies slowing growth, it could hurt the region’s commercial real estate market. Brian Biege and Matt Walters of real estate firm CBRE say it’s too early to tell how the layoffs will affect engineering center expansion in Seattle.

“There is still plenty of rumored growth in the tech market,” they said in an email. “However, much if not all is at a standstill while local stay-at-home orders remain in place.”

According to a report from Colliers International, some of the largest lease commencements in the fourth quarter of 2019 were tied to technology companies not headquartered in the Seattle area. Those included a 200,000 square-foot space for Indeed, a 177,000 square-foot space for Google, and a 121,000 square-foot space for Dropbox.

University of Washington computer science professor Ed Lazowska has closely watched the growth of Seattle’s engineering centers for years.

“It’s going to be a tough few years for everyone, and this includes much of tech. There will be less hiring,” said Lazowska, adding that “we have seen this movie before — in 2000 and in 2008.”

Even with that grim prognosis, Lazowska said that “the factors that make Seattle attractive for engineering centers are factors that persist.”

Related: How the Silicon Valley tech invasion has reshaped Seattle’s startup landscape, 15 years after it began

https://secure.gravatar.com/avatar/7d5d286d346b05ab2d6fbe25778891e1?s=64&d=mm&r=g

Taylor Soper is GeekWire's managing editor, responsible for coordinating the newsroom, planning coverage, and editing stories. A native of Portland, Ore., and graduate of the University of Washington, he was previously a GeekWire staff reporter, covering beats including startups and sports technology. Follow him @taylor_soper and email taylor@geekwire.com.

Facebook: Pandemic | Facebook Seattle director | Geekwire


Q&A: Facebook’s new chief in Seattle on 23 years at Microsoft and the future of engineering centers

By Kurt Schlosser

Rajeev Rajan first came to the Seattle area as a Microsoft intern in 1994, and ended up staying with the company for 23 years. Four years into a new career at Facebook, Rajan is working to bring other engineers to the region to continue to grow the social media giant’s sizable hub of more than 7,000 employees.

Rajan is currently vice president of engineering and head of Facebook for the Pacific Northwest, the second largest engineering hub for the company outside of Silicon Valley. He started at the company on its Marketplace platform, supporting engineering before moving to support the video engineering team.

Rajan — who replaced Vijaye Raji in leading the thousands of Facebook employs who work in the region — is not slowing down the company’s amazing growth spurt in the past 11 years. “We are going to be looking for real estate all over the place,” he said.

GeekWire caught up with Rajan to discuss his long tech career, Facebook’s continued growth in the Seattle region, the future of engineering centers and remote work, and navigating Facebook’s much-publicized troubles. Keep reading for our Q&A, edited for length and clarity.

Microsoft vs. Facebook

GeekWire: 23 years at Microsoft is like a lifetime. Talk about the differences and the similarities between Microsoft and Facebook, the culture and everything around that.

Rajan: “I had a very wonderful time at Microsoft, super happy there. I started as an intern on Windows 95, came right out of school. I was at the University of Illinois at Urbana-Champaign. I was actually doing a PhD program, but then I happened by chance to come for an internship in the summer of ’94, fell in love with the Seattle area and Microsoft and stayed on full time. I did not actually go back and finish my PhD, I just joined the fun and the party. I worked on many different things over the years — Windows operating system, Exchange server, email, SQL server. Towards the end, the last few years, I was part of the team that built Office 365, which was super successful for the company.

“Along the way, they made me a distinguished engineer and I left as VP of engineering. So I was doing really well and happy there and with a great team. I happened to know somebody who knew [former Facebook Seattle site lead] Vijaye [Raji], so Vijaye called me over to the Seattle office for lunch. I was really struck by the energy I saw there and just the office itself and the people I met. Vijaye suggested that I go to Menlo Park and meet some leaders. So I flew down and met with some folks there. I was again, super impressed with the Menlo Park campus.

“I guess inside me, I was thinking, ‘Do I do another innings? Or do I finish it up at Microsoft?’ I felt like, perhaps I could try a different thing. Back in the day in Seattle, Microsoft used to be the only choice, or Amazon. And now we have much more opportunity in the Seattle area. So I was like, ‘OK, let me try something new and different.’ Also it reminded me very much of Microsoft in the ’90s. The company was much smaller, I felt the same energy, Zuck is a little bit like Gates in terms of the founder/CEO. I just felt that was sort of like Microsoft, but 30 years in the future in terms of generational shift and things the company’s working on, and also just the impact you can have on society in terms of the broad scale set of what Facebook does seemed very appealing. The culture really was the thing that attracted me and I felt like it should be a good change for me.”

Facebook in Seattle

GeekWire: Talk a little about Facebook in Seattle — how many folks are here now?

Rajan: “Right now we have more than 7,000 people total in the Pacific Northwest. We started in 2010, one of the first offices outside of Menlo Park. It’s the biggest hub outside of Menlo Park for Facebook. We started in Redmond in 2014 and then Bellevue in 2019. And so now we are all across the region. We are super excited about our new Bellevue campus that is opening. The buildings are ready to go and but for the pandemic, we would have opened up already. We also bought the REI headquarters over in Spring District. Given the buildings we already had and the REI headquarters, we now have a nice hub, or campus, if you will. We think it could be very similar to what we call the ‘classic campus.’ It affords an opportunity for a lot of talent on the Eastside that previously might not have wanted to make the trip across the lake to commute.”

GeekWire: Is Spring District and what you mentioned in Bellevue going to impact South Lake Union or are you going to stick around down there?

Rajan: “We’re going to stick around. We love the South Lake Union area. We have a number of buildings there. We’re growing in general in the region, Facebook as a company is growing quite a bit. And we’re definitely looking to tap into the capacity in the Pacific Northwest. So we are going to be looking for real estate all over the place. Eastside is great to have a location, but Seattle, if we find good properties, we’ll expand there. So we’re not looking to move out of Seattle, we’re looking to expand in all the different areas.”

GeekWire: How important is Seattle to Facebook overall? You mentioned it’s the biggest hub outside of Menlo Park. Why did it become that way? What about Seattle made sense?

Rajan: “I think lots of things. First of all, I think Facebook was one of the early companies to open a hub. Now every Silicon Valley company, I think, has an office in Seattle… I think there are many reasons that drove that, one was we knew that there’s a lot of good talent in the region. It has all the elements of a great tech hub, which has proven to be the case. And so because of our early start, we were able to start many teams and products and projects in Seattle. For example, one of the first teams I joined in Facebook was Marketplace. And Marketplace was completely built in Seattle.

 We are human beings. We get a lot of energy from each other. So the office is definitely going to be a big part of our future.

“When you look at some of the Silicon Valley companies, they tend to start in the Bay Area and then have maybe a smaller team in Seattle. Even Microsoft is famously very Redmond centric. With Facebook, I think the philosophy has been we want to be distributed across many different locations. So having more locations outside the Bay Area was part of the strategy. We have Seattle, we have New York, we have Boston, we have London, we even have one in Tel Aviv. So we have a few locations around the world and from the beginning the philosophy was we want these locations to really work and we want to be able to create products in these locations that are not necessarily Menlo Park-based. We started Marketplace in Seattle, we started Gaming in Seattle, we have a big presence in Groups and Community. And we also have, now over time, all of the parts of the Facebook family of apps represented in Seattle, from infrastructure all the way to the Facebook products. Therefore, if you join Facebook in the Pacific Northwest, you can work on pretty much anything that Facebook works on.”

GeekWire: Anything that’s coming or products or services that you’re working on now that are particularly noteworthy or that you’re excited about?

Rajan: “We do have a big presence in Redmond and a little bit in Seattle around Oculus and the Facebook Reality Labs. Obviously AR and VR are a big future trend for the company as well as for the world. I personally run the video engineering team and we did a few announcements recently, and Mark did a few announcements, around audio. One thing that’s come out of COVID is we are all on these Zoom meetings and it’s a little tiring to be on video all the time. So imagine you had a meeting like this, it’s all audio, you’re walking outside, enjoying the good weather and you’re just talking. We think audio has a big future.”

Remote work

GeekWire: Let’s talk a little bit about remote work and your back-to-office plans, Seattle specifically. Do you have a percentage on who you expect back and when and what your offices are going to look like in a post-pandemic world? You’ve mentioned a lot of real estate.

Rajan: “I think the office is always going to be a big part of our future. In terms of getting back to the office, we’re looking at the health data locally. We are being super conservative with respect to what’s a good timing for it. We’ll probably have some 10, 20%, some small percentage return to office somewhere perhaps in the July timeframe if things work out right. That small percentage is for people who are actually struggling to work from home right now. We’d like to give them an opportunity to come back in a little bit. But the really big return to office will be in the September, October timeframe. We already signaled that to employees because we wanted them to make summer plans and not be in a situation, ‘Are we going back? Are we not going back?'”

GeekWire: [Amazon’s] Andy Jassy said something in an interview about how the ability to innovate is just better in person. Do you share that viewpoint?

Rajan: “Absolutely. We are human beings. We get a lot of energy from each other — hallway chats, whiteboard drawings, all kinds of things. So the office is definitely going to be a big part of our future. Now I do think we’ll be competitive with the tech industry in the world in terms of what is a flexible option. Maybe, I don’t know, a day of the week you’re working from home, something along those lines. Even for people who are working in the office, there’ll be some flexible options.

“Then there’ll be a set of people like Mark said, who will be completely remote. They can choose to be completely remote. We think that’s a big future where you could be not even staying in the Seattle area. You could be living in different states and cities in the U.S. and you can work remotely from home. I do think for those people, they will want to come into the office maybe once or twice a month to meet people in person and get some connections, but for the most part, they can work remotely.”

Future of engineering centers

GeekWire: That leads us to the future of engineering centers and whether you think the pandemic will have impacted that, whether fewer companies will see the need to set up these satellite offices away from their headquarters, with this rise in remote work. Or whether we’re just going to have a short-term memory on that and we’ll get back to business.

Rajan: “I think that the aggregate demand for engineers is just going up. I think technology is a good force for society in general. I do think there’s a lot more innovation to be had, whether it’s AR, VR, AI, or all kinds of exciting new trends. So there’s going to be a bigger demand for talent in general, which means that the engineering centers are going to continue to grow and we’re going to need more of them around the U.S. and around the world.

RELATED: Track the engineering outposts in the Seattle area

“But I do think some of that demand will be met by remote work. And I think that will afford a bunch of people the ability to work from other states or other cities, who don’t have to be in the big city or in the big center, where previously you had to be in Seattle or the Bay Area to work for Facebook. Now you could be in maybe Eastern Washington or closer to Portland, you have more choice on terms of where you stay and work. So we get that talent, but we’ll also get a bunch of people who are in the major hubs.”

Future of Facebook

GeekWire: It’s been an interesting couple of years, the company itself is dealing with a lot — the connection between social media and adolescents or mental health; various conflicts that come up such as Israel and Palestine; COVID-related misinformation; the Trump ban that reared its head again. I like to have your perspective since you’re in Seattle. As an engineering leader, how much of this, if any of it, affects your team and your morale and how do you deal with it?

Rajan: “It’s definitely not easy. When you have all this stuff being told about your company and so on, it’s not easy, but I think as engineers we come in with the feeling of, ‘How can we make society better? How can we make all the technology work for good?’ Any tool or any technology can be used in good ways and bad ways, and we’re seeing some of the bad usages of it. So we come in motivated with, ‘We think we can use AI, we think we can use technology, we think we can use a combination of technology and people to make this be a force for good.’

 I think most engineers and most people who work at the big tech companies want to do good and are finding ways to use technology to help society.

 

“For example, when COVID happened, we came up with this COVID-19 hub in the Facebook app where you can find all kinds of authentic information — Where’s my nearest vaccination center? What is the latest science on the vaccines or on masks? Things like that. So we did our best to provide the right information to a lot of people, so that once they get that information, they’re not getting misinformation from other places.

“Having groups come together on the platform to help each other is amazing, that really makes me feel excited about all the good we are doing. And when I see bad effects, that motivates me to go and say, ‘OK, how do we go fight this now? How do we make it so that this does not happen?’ And so that’s kind of like the energy that the company has. Yes, of course, it’s always tough when you see coverage that’s not great, but I lived some of this at Microsoft as well. At that time we thought we were building great technology for the world. So I think most engineers and most people who work at the big tech companies want to do good and are finding ways to use technology to help society.”

GeekWire: As more pressure has come to bear on Facebook and Google and Amazon, and Microsoft has sort of slid underneath all of that, what do you think about that?

 Rajan: “I think Microsoft went through its moment and they learned from it and they navigated some of those forces and are in a different place right now. Every technology has its kind of flashpoint in terms of it getting to critical mass and scale — Google with the search engine, Amazon with its thing, Facebook with the tools we have built to reach people. So when those tools reach a critical mass and become an important part of society I think it leads to a lot of questions and discussion and what’s the right usage of it. And so I think this is just a normal part of getting to critical mass.”

 

 More to read:

https://www.geekwire.com/2020/facebook-buys-reis-new-hq-367m-expanding-seattle-area-footprint-3m-square-feet/