- Role: Leadership role spearheading the Copilot mobile app, and an integral part of Copilot product LT shaping Microsoft’s AI direction. I also run several other mobile app teams and am a member of the Joint Microsoft Applied Research Council leadership team.
47 PMs, 225+ Engineers; geo-distributed team in UK, Prague, Egypt, India, Canada, China
Mobile Team includes:
- Copilot mobile
- Skype
- SwiftKey
- Bing mobile
- Start mobile
- Our mobile Search and MSN websites
Key contributions:
- Established and led a geo-distributed team (China, India, Egypt, Canada, EU, US)
- Developed the strategy to recommit towards Consumer mobile growth at Microsoft
- Member of Core AI LT, to spearhead Copilot mobile app, and Copilot across all Microsoft mobile assets.
- Grew our app DAU triple-digit year-over-year, this included turning around Skype & SwiftKey
- Grew our app revenue 50% year-over-year
- Incubated and shipped mobile-specific innovations with AI voice, AI camera, new content types, etc.
- Built out OEM partnership model for mobile app distribution with half a dozen OEMs and Telcos
- Participated in Microsoft-wide Mobile leadership to drive synergies, best practices, and mobile-focusRole: Leadership role spearheading the Copilot mobile app, and an integral part of Copilot product LT shaping Microsoft’s AI direction. I also run several other mobile app teams and am a member of the Joint Microsoft Applied Research Council leadership team. 47 PMs, 225+ Engineers; geo-distributed team in UK, Prague, Egypt, India, Canada, China Mobile Team includes: - Copilot mobile - Skype - SwiftKey - Bing mobile - Start mobile - Our mobile Search and MSN websites Key contributions: - Established and led a geo-distributed team (China, India, Egypt, Canada, EU, US) - Developed the strategy to recommit towards Consumer mobile growth at Microsoft - Member of Core AI LT, to spearhead Copilot mobile app, and Copilot across all Microsoft mobile assets. - Grew our app DAU triple-digit year-over-year, this included turning around Skype & SwiftKey - Grew our app revenue 50% year-over-year - Incubated and shipped mobile-specific innovations with AI voice, AI camera, new content types, etc. - Built out OEM partnership model for mobile app distribution with half a dozen OEMs and Telcos - Participated in Microsoft-wide Mobile leadership to drive synergies, best practices, and mobile-focus
- Role: Member of Edge browser leadership team, and responsible for the Consumer segment
19 PMs, 110+ Engineers; additional dotted line accountability via China & India teams (9 PMs, 60+ Engineers)
Key contributions:
- Led new strategic direction to adopt Chromium, planning, company-wide alignment on strategy
- Built new team from scratch, hired line managers, formed sub-teams, charter + culture
- Led Edge Consumer growth across several consecutive quarters (reported in earnings calls)
- Developed several 0 to 1 tech for the browser: cloud micro-services, Sync service, Proactive Auth…
- Scaled our services from 0 to >600M users in <6 months, with 4 9’s availability, 0 critical incidents
- Innovation in AI to enable better personalization, and understanding of user activity online
- Incubated and shipped features: Collections, Smart Copy, Shopping, Rewards, Image Edit, M365 integration ...
- Led monetization on Edge via Bing & Content integration in Edge ($10B revenue targets to MSFT C-level)Role: Member of Edge browser leadership team, and responsible for the Consumer segment 19 PMs, 110+ Engineers; additional dotted line accountability via China & India teams (9 PMs, 60+ Engineers) Key contributions: - Led new strategic direction to adopt Chromium, planning, company-wide alignment on strategy - Built new team from scratch, hired line managers, formed sub-teams, charter + culture - Led Edge Consumer growth across several consecutive quarters (reported in earnings calls) - Developed several 0 to 1 tech for the browser: cloud micro-services, Sync service, Proactive Auth… - Scaled our services from 0 to >600M users in <6 months, with 4 9’s availability, 0 critical incidents - Innovation in AI to enable better personalization, and understanding of user activity online - Incubated and shipped features: Collections, Smart Copy, Shopping, Rewards, Image Edit, M365 integration ... - Led monetization on Edge via Bing & Content integration in Edge ($10B revenue targets to MSFT C-level)
- Features announced at Build 2020Features announced at Build 2020Examples include: Collections, Sync, Privacy, etc.Examples include: Collections, Sync, Privacy, etc.
- AI Services in Edge BrowserAI Services in Edge BrowserOur investments in AI within Edge resulted in our team winning the grand prize at the Microsoft HackathonOur investments in AI within Edge resulted in our team winning the grand prize at the Microsoft Hackathon
- Role: Member of Bing & Cortana AI leadership team, and Group Program Manager
10 PMs, 70+ Engineers
Key contributions:
- Influenced the creation and structure of the new AI group in Bing & Cortana (work with MSFT C-level team)
- Built an engineering team from ground up to architect, deliver, & operate Bing Search APIs
- Partnered x-company to develop a multi-billion $ search syndication business (Yahoo, AOL…)
- Created AI dev platform built on Bing for dialog understanding, personalization, knowledge
- Founding team member on Microsoft Cognitive Services API product suite (Dev Ex, Biz Plan, Exec Alignment)
- Led several strategic 3rd party partnerships for the company: commerce, entertainment, …
- Launch team for Microsoft’s Conversational platform (Bot Framework, Skype bots)
- Led x-company initiative on conversational bots (guidelines, dev tools, strategy)
- Built a 3rd party ecosystem of bot partners to build on our platform (Bot Framework, Skype)
- Built new engineering team from scratch to create a dev experience & ecosystem for Cortana skills
- Led several strategic partnerships for Cortana: automotive, speakers, enterprise skills…
- Through my partnerships, enabled Cortana to ship the Harman Kardon Invoke speakerRole: Member of Bing & Cortana AI leadership team, and Group Program Manager 10 PMs, 70+ Engineers Key contributions: - Influenced the creation and structure of the new AI group in Bing & Cortana (work with MSFT C-level team) - Built an engineering team from ground up to architect, deliver, & operate Bing Search APIs - Partnered x-company to develop a multi-billion $ search syndication business (Yahoo, AOL…) - Created AI dev platform built on Bing for dialog understanding, personalization, knowledge - Founding team member on Microsoft Cognitive Services API product suite (Dev Ex, Biz Plan, Exec Alignment) - Led several strategic 3rd party partnerships for the company: commerce, entertainment, … - Launch team for Microsoft’s Conversational platform (Bot Framework, Skype bots) - Led x-company initiative on conversational bots (guidelines, dev tools, strategy) - Built a 3rd party ecosystem of bot partners to build on our platform (Bot Framework, Skype) - Built new engineering team from scratch to create a dev experience & ecosystem for Cortana skills - Led several strategic partnerships for Cortana: automotive, speakers, enterprise skills… - Through my partnerships, enabled Cortana to ship the Harman Kardon Invoke speaker
- New features for the Cortana Skills KitNew features for the Cortana Skills KitAnnouncing new features for Cortana Developer EcosystemAnnouncing new features for Cortana Developer Ecosystem
- Cortana Partner ShowcaseCortana Partner ShowcaseMarketing commercial with one of our ecosystem partners KnowmailMarketing commercial with one of our ecosystem partners Knowmail
- Role: Member of Bing’s extended leadership team, and Lead Program Manager
7 PMs, 45+ Engineers
Key contributions:
- Founded and built out Bing's search performance engineering team
- Incubated what became Azure Frontdoor Edge (improves perf across all Microsoft web properties)
- Created & led Bing's agility team
- Led Bing's front-end web platform team (serves many hundreds of millions of global users daily)
- Started a x-discipline Growth team to help grow share through a focus on fans & user engagement
- Started a cross-company engineering club for web performance (over 5K members today)
- Domain expert on perf + agility to establish this discipline across Bing China, India, Europe, US campusesRole: Member of Bing’s extended leadership team, and Lead Program Manager 7 PMs, 45+ Engineers Key contributions: - Founded and built out Bing's search performance engineering team - Incubated what became Azure Frontdoor Edge (improves perf across all Microsoft web properties) - Created & led Bing's agility team - Led Bing's front-end web platform team (serves many hundreds of millions of global users daily) - Started a x-discipline Growth team to help grow share through a focus on fans & user engagement - Started a cross-company engineering club for web performance (over 5K members today) - Domain expert on perf + agility to establish this discipline across Bing China, India, Europe, US campuses
- NYT article we inspired on PerfNYT article we inspired on PerfAs we began work on perf in Bing, it was useful to get a lot of press and attention to it and to Bing. This was an article we inspired.As we began work on perf in Bing, it was useful to get a lot of press and attention to it and to Bing. This was an article we inspired.
- Internal article about my work on PerfInternal article about my work on PerfMy work on performance for Bing was covered in an internal article for Microsoft employeesMy work on performance for Bing was covered in an internal article for Microsoft employees
- 12 PMs + Parallel team in India
- Led Windows security and servicing teams (hotfixes, security fixes, etc.)
- Distributed development model with India
- Managed engineering of monthly security & non-security updates to 1B Windows users worldwide
12 PMs + Parallel team in India - Led Windows security and servicing teams (hotfixes, security fixes, etc.) - Distributed development model with India - Managed engineering of monthly security & non-security updates to 1B Windows users worldwide
- - Created Windows reliability, feedback and recovery systems
- Developed a system for assessing and improving Windows Server reliability pre-release
- Owned several org-wide features to improve key reliability concerns, drove collaboration, engineering & exec strategy
- Example features: Recovery, Hang Reporting, Resource Exhaustion Prevention, Reliability Monitor, and so on
- Created Windows reliability, feedback and recovery systems - Developed a system for assessing and improving Windows Server reliability pre-release - Owned several org-wide features to improve key reliability concerns, drove collaboration, engineering & exec strategy - Example features: Recovery, Hang Reporting, Resource Exhaustion Prevention, Reliability Monitor, and so on
- Hang Reporting in WindowsHang Reporting in WindowsOne of the trickier reliability features was Hang Reporting (required detecting hung states, reporting UX, and backend auto-diagnosis and bug filing)One of the trickier reliability features was Hang Reporting (required detecting hung states, reporting UX, and backend auto-diagnosis and bug filing)
- My self-healing features in WindowsMy self-healing features in WindowsAn article about my self-healing features in Windows
