Take a break, and watch the video:
Think Fast, Talk Smart: Communication Techniques
https://www.youtube.com/watch?v=HAnw168huqA
Take some notes:
http://www.singjupost.com/think-fast-talk-smart-communication-techniques-by-matt-abrahams-full-transcript/
Techniques:
1. Greet anxieties - it is normal, and then, take deep breathe, and think that it is a conversation, not performance. There is no a right way to do presentation.
2. First, start with a question.
Count how many 'f', and answer the questions.
3. Write down a series of questions to answer. Instead of a lot of bullets notes.
4. Use conversational language.
Bring ourselves into present moment, instead of future consequences
My favorite way to get present-oriented is to say tongue twisters.
Repeat after me. It’s only three phrases. "I slit a sheet. A sheet I slit. On that sheet I sit. "Focus on saying right, in the presence moment.
"I slit a sheet. A sheet I slit. And on that slitted sheet I sit". Very good, no shits. Excellent. Very good.
the first two steps of our process. First we get out of our own way, and we can reframe the situation as an opportunity.
The next phase is also hard, but very rewarding, and that is to slow down, and listen.
The first useful structure: problem-solution-benefit structure
Another structure: what? So what? Now what? Structure.
Julia's favorite notes:
"So what does this all mean? It means that we have, within our ability, the tools and the approaches, to help us in spontaneous speaking situations. The very first thing we have to do is manage our anxiety, because you can’t be an effective speaker if you don’t have your anxiety under control. And we talked about how you can do that by greeting your anxiety, reframing as a conversation, and being in the present moment.
Once you do that, you need to practice a series of four steps, that will help you speak spontaneously. First you get out of your own way. I would love it if all of you, on your way from here to the football game, point at things and call them the wrong name. It’ll be fun. If most of us do it, then it won’t be weird. If only one and two of us do it, it’ll be weird. Right.
Second. Give gifts. By that I mean see your interactions as ones of opportunity, not challenges.
Third, take the time to listen, listen. And then finally, use structures. And you have to practice these structures. I practice these structures on my kids. I have two kids. When they ask me questions, I usually answer them in what, so what, now what. "
Book: Speaking Up Without Freaking Out
More videos:
2.
Matt Abrahams Workshop Compelling and Confident Communication 1
https://www.youtube.com/watch?v=ENLZfjLoPEYNotes:
Knowlege
Domain and Audience knowledge means you...
Speak to benefits instead of features.
What do they know?
What do they expect?
What are their area of concern?
Relevant to audience - Reveal the relevance - 25% of all the world money, into the bank, for example
Advance Analogies - Buy you a lot, link thing they already know
Invoke Imagination - Rember an event in the past, or in the future
Use "You" - use conversational language, engage them to what they know, using inclusive language
No comments:
Post a Comment