Thursday, March 6, 2025

Warning message | we can't verify that this email came from the sender | How to address the issue?

 To avoid the "we can't verify that this email came from the sender" error message, ensure your domain has properly configured Sender Policy Framework (SPF), Domain-based Message Authentication, Reporting & Conformance (DMARC), and DomainKeys Identified Mail (DKIM) records, which are email authentication protocols that help verify the legitimacy of the sender's domain and prevent spoofing. 

Key steps to take:
  • Set up SPF record:
    This record specifies which servers are authorized to send emails from your domain, preventing unauthorized senders from using your domain. 
  • Implement DKIM:
    This adds a digital signature to your emails, allowing receiving servers to verify that the email originated from your domain and hasn't been altered in transit. 
  • Configure DMARC:
    This policy instructs email providers how to handle emails that fail SPF and DKIM checks, including options to quarantine or reject suspicious emails. 
How to check if your email is set up correctly:
  • Use online tools:
    Several online tools like MXToolbox or Google Admin Toolbox can help you check your SPF, DKIM, and DMARC records for accuracy and potential issues. 
  • Contact your domain registrar:
    If you are unsure about setting up these records, reach out to your domain registrar or email service provider for guidance. 
Important considerations:
  • Update your DNS records:
    Once you make changes to your SPF, DKIM, and DMARC records, it can take some time for them to propagate across the internet. 
  • Review your email sending practices:
    Ensure that you are only sending emails from verified addresses within your domain to avoid triggering verification issues. 

No comments:

Post a Comment