February 5, 2016
Netflix culture - Julia likes to write down and then think about them.
http://www.fastcompany.com/3056187/the-future-of-work/the-woman-who-created-netflixs-enviable-company-culture?partner=cnnmoney&linkId=21014664#1
Netflix culture: Freedom & Responsibility
Enron, whose leader went to jail, and which went bankrupt from fraud, had these values displayed in their lobby:
Integrity
Communication
Respect
Excellence
The actual company values,
as opposed to the nice-sounding values, are shown by who gets rewarded, promoted, or let go
Actual company values are the behavior and skills that are valued in fellow employees.
At Netflix, we particularly value the following nine behaviors and skills in our colleagues...
... meaning we hire and promote people who demonstrate these nine
Judgement
You make wise decisions (people, technical, business, and creative) despite ambiguity
You identity root cause, and get beyond treating symptoms
You think strategically, and can articulate what you are, and are not, trying to do
You smartly separate what must be done well now, and what can be improved later
Communication
You listen well, instead of reacting fast, so you can better understand
You are concise and articulate in speech and writing
You treat people with respect independent of their status or disagreement with you
You maintain calm poise in stressful situations
Impact
You accomplish amazing amounts of important work
You demonstrate consistently strong performance so colleagues can rely upon you
You focus on great values rather than on process
You exhibit bias-to-action, and avoid analysis-paralysis
Curiosity
You learn rapidly and eagerly
You seek to understand our strategy, market, customers, and suppliers
You are broadly knowledgeable about business, technology and entertainment
You contribute effectively outside of your specialty
Innovation
You re-conceptualize issues to discover practical solutions to hard problems
You challenge prevailing assumptions when warranted, and suggest better approaches
You create new ideas that prove useful
You keep us nimble by minimizing complexity and finding time to simplify
Courage
You say what you think even if it is controversial
You make tough decisions without agonizing
You take smart risks
You question actions inconsistent with our values
Passion
You inspire others with thirst for excellence
You care intensely about Netflix's success
You celebrate wins
You are tenacious
Honesty
You are known for candor and directness
You are non-political when you disagree with others
You only say things about fellow employees you will say to their face
You are quick to admit mistakes
Selflessness
You seek what is best for Netflix, rather than best for yourself or your group
You are ego-less when searching for the best ideas
You make time to help colleagues
You share information openly and proactively
Loyalty is Good
Loyalty is good as a stabilizer
People who have been stars for us, and hit a bad patch, get a near term pass because we think they are likely to become stars for us again
Hard Work - Not Relevant
We don't measure people by how many hours they work or how much they are in the office
We do care about accomplishing great work
Sustained B-level performance, despite "A for effort", generates a generous severance package, with respect
Sustained A-level performance, despite minimal effort, is rewarded with more responsibility and great pay
Brilliant Jerks
Some companies tolerate them
For us, cost to effective teamwork is too high
Diverse styles are fine - as long as person embodies the 9 values.
The Rare Responsible Person
Self motivating
Self aware
Self disciplined
Self improving
Acts like a leader
Doesn't wait to be told what to do
Picks up the trash lying on the floor
Responsible People
Thrive on Freedom, and are worthy of Freedom
http://www.ted.com/watch/ted-institute/ted-bcg/patty-mccord-lessons-from-a-silicon-valley-maverick
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