Teams Overview Panel | Cloudfest | Dec 2, 2021

 1:23 PM - 2:00 PM

Sophia KeslerHeather NevillMichael KarnerChris BocchicchioElaine StephensPaul MattesJoyeeta Banerjee

Teams Overview Panel

Come hear about the different teams that make up Google Cloud's customer-facing teams: day-in-the-life, open opportunities, and how each role and team fit into and make up each customer's experience. 

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Sophia Kesler

Chief of Staff, GTM Strategy & Operations

Google Cloud

Heather Nevill

Head of Security and Compliance Sales Engineering Specialist Team - North America STP

Google Cloud

Michael Karner

Chief Workspace Evangelist

Google Cloud

Chris Bocchicchio

Recruiter Looker and Solutions Engineering

Google Cloud

Elaine Stephens

Head of Customer Engineering, Wisconsin

Google Cloud

Paul Mattes

Regional Director for Google’s Mid-Atlantic Enterprise Cloud team

Google Cloud

Joyeeta Banerjee

Global Head of Assessments & Sustainability Practice, Cloud Value Advisory

Google Cloud

Come hear about the different teams that make up Google Cloud's customer-facing teams: day-in-the-life, open opportunities, and how each role and team fit into and make up each customer's experience. 

Elaine Stephens

1. Customer service team - Have expertise to their doorsteps 

Paul mattes

1. Sales purpose: Elbow to elbow - front line to talk to customers 

What qualities to make some one successful?

1. Collaboration - Everyone has its own priorities - 
2. Communications - core message, what matters to our team, what we needed; execute on something, and work on something quickly - long term strategies - task at the moment, in big picture, and really understand ...
3. Customer engineering team - customer empathy, technology decision, partner decision, surround ourselves, customer - desire to learn, cloud technology, dive in, team work and collabration, build your network, and who you know and lastly desire to help, help others in the team
4. Humble, hungry, and smart. A lot of things to learn, and we cannot be swaggers; Hungry, work on cloud starting from 2011, there are so much to learn cloud; smart, it is a smart place to learn; Curiosity - quality, 
5. Customer first, curiosity ( stay hungry, ), critical thinking, collaboration ( no I in the team).  
6. Innovative, 
7. Require to work together, EQ and also IQ. Naturally technique acumen. More important is to have a growth mindset; You many not know, what is super ...?

Coming around 2022 

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