Wednesday, January 20, 2021

Product features: Canada revenue agency web pages

 Jan. 20, 2021

Introduction

It is the first time I spent over three hours to work on Canada revenue agency website, and explore all product features. I like to write a short report on this website. 

CRA Login

I could not login using username and password, so that I had to start a three hour journey to explore all login related features. I like to get the documents for BC recovery benefit, $500 dollar claim. 

I like to experience pros and cons in terms of product features. I had to work around a few times, including resetting password, find my username, and then download BC service card mobile app, at last I finally login in using BC service mobile card. 

BC service mobile card is not too hard for me to get. I used the app to send my photo and video, so that I had chance to get approved in less than two hours. 

I downloaded T4 slips for past years first time. I could not find three documents through CRA website. 


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