Here is the article.
Here is the service change detail.
How are we paid for our service? Buying & Selling Front-End Load (FE) purchase option: A purchase cost is charged directly to you and deducted from the amount invested in the fund. This can range from 0% to 5% of the value of the investment (e.g., a $1,000 investment at 5% FE load means $50 would go to Edward Jones and the remaining $950 would be invested for you in units of the Mutual Fund).